Our Wedding Film Editing Services

We use Adobe Premiere Pro as our default for all edits. We are happy to export an XML for you if you’d like to make tweaks in your own software!

You will receive the final video file in the resolution and export settings of your choosing along with any additional assets used (like sound effects, enhanced audio, overlays, etc), as well as the project files and/or XML file.

Music selection for your wedding films is totally up to you! You can either send us the song you want us to use, or we can choose for you. Just keep in mind there will be a fee to change our choice after the edit is started if you go that route. Typically we find that it’s best for you to choose the music for the shorter highlight videos, and for us to choose the instrumental tracks for the longer narrative feature films.

Carat Club members are assigned to a single editor for the sake of consistency. Therefore, turnaround time depends on that editor’s current schedule, and could be anywhere from 10 days to 4 weeks or so. However, Carat Club members have the option of expediting their edit at no additional charge if they are in a big rush and wish to use someone other than their primary editor. Pay As You Go users have fluctuating turnaround times depending on the season and current demand, but it is incredibly rare for it to extend past 4 weeks (and is often as little as 2 weeks). Both types of users will see an ETA date posted to their project within a few days after placing the order, so they can plan accordingly and keep their couples informed.

We are reasonable people. If we miss the mark by a little, we will work tirelessly until we get it right. If we miss the mark by a LOT, we will discuss other options with you based on the situation. While we strongly encourage full-time wedding videographers to sign up for our annual membership, this membership cannot be canceled until the year is up, so we recommend doing at least 2 ‘Pay As You Go’ videos with us before jumping into the subscription to make sure you are happy with our quality and consistency first.

Carat Club is our annual membership that comes with BIG savings. Essentially it is a flat monthly fee in exchange for “Carats” (carats = credits, basically!). As soon as you sign up you receive your total annual allotment of carats, which will then be used to purchase video edits, instead of cash. Each time you place an order, we deduct the cost of that video in carats from your your total carat balance. For example, a 2-3 minute highlight costs 32 carats. Under our lowest level membership tier “Quartz”, you receive 480 total carats. When you order this video you would have 448 carats remaining for the year.

The Carat Club membership offers various tiers, each with a corresponding discount. Let’s take the example of a 2-3 minute wedding highlight video, which costs 32 carats. With our lowest tier membership, Quartz, you receive a total of 480 carats. By dividing 480 by 32, you can purchase 15 of those highlight videos with this membership plan. If you were to pay for each video individually using our ‘Pay As You Go’ pricing at $399 per video, it would amount to a total of $5,985 for the 15 videos. However, with the Quartz tier membership priced at $5,100 for the year ($425/month), you save $885, which equates to 15% in savings.

Once you sign up for the Carat Club membership, please note that it is a one-year contract and cannot be canceled before the completion of the year, unlike other subscription services. This is because we allocate our team resources based on the number of subscriptions for the entire year. Additionally, we provide you with all of your Carats (credits) upfront upon signup. We understand that during busy periods, you may require more Carats, and allocating them monthly might lead to running out quickly. If cancellations were allowed after using all the Carats early on, it would not be sustainable for our business. Think of it as a loan: we provide you with all your Carats upfront, and you repay them monthly over the course of 12 months.

We strongly, STRONGLY prefer Dropbox. Google Drive is accepted but can add up to 5 days to your turnaround time. Feel free to email us for more information as to why (long story short, Google Drive is atrocious for downloading huge volumes of large files). If your internet isn’t fast enough, feel free to mail us a hard drive! We provide a spot on the order form to enter your tracking number. You’ll be billed for return shipping if you choose this method (typically less than $10. We will auto-charge the card on file when we send the drive back).